NSE 101
Define communication
the sharing of information, ideas and feelings with the intent of mutual understanding
What are the 3 types of communication?
verbal, non-verbal and written
What is professional communication?
communication within a profession
What are the principles of professional communication?
being truthful, accurate, clear, concise and comprehensive
How do you apply professional communication?
1. introduce yourself with full name and role
2. ask how person would like to be adressed
3. speak in full sentences
4. be articulate
5. be honest
6. be polite
How do you apply professional communication in a school email?
1. use school email
2. subject line includes context for the email and course code
3. use professional greetings and salutations
4. state full name, class and section
5. ask clearly and concisely
6. proof read email for errors
7. avoid humour and excessive exclamation points