SOPS
What is the no contact period on landing
gear down - AC stops / OR AC tums of R/way
what is the no contact period for takeoff?
Commence takeoff roll - gear up
sterile flight deck period for takeoff
Last door closed - seatbelt sign OFF
stearlie flight deck period for landing
prepare cabin PA - A/C at terminal
CSM: “Cabin Crew equipment call back - rafts fitted”
door number, name, emergency equipment and security checks complete, door OPEN or ARMED or DISARMED, rafts fitted”
"Cabin Crew, please get ready to welcome our customers" what do we check on bording pass
1) QF flight number. 2) seat number. 3) date.
Before door closure PA.
CSM: “Cabin Crew, prepare for departure” what do we do?
Passengers are seated
Seat belts are fastened
All briefings conducted
Exit seats are locked.
All seats in upright position
All baggage stowed
Overhead lockers secured
Tray tables secured
Curtains open
Flight deck clear of serviceable items
Galley benches cleared
All carts stowed with brake applied
PEDs in flight mode
Aisles, crossovers and exits clear
Overwing seats locked fully
Final door closure PA.
CSM: “Cabin Crew, the final door is now closed.” who closes door?
Ground staff close the door.
Cabin Crew ARM doors and cross check”. whats our call back?
“door number, name, door ARMED and cross checked.”
how many crew need to be on bord for refueling?
3
call back for just before take off
“door number, name, cabin and galley secured for takeoff”.
how long do we have to get back to seat if its untisapaited light turbulence
1 min maximum
what do u do to contact the flight deck in a emergency
press 2 twice, then press 5
what colour is the lavotory overhead panel colour
orange
whats the colour for the passangers in the overhead panel
blue
what colour is the crew overhead panel
pink
what is Anticipated Turbulence?
Turbulence that can be predicted. Flight crew warns CSM of the time a likely duration, CSM will pass onto cabin crew to prepare galley and cabin. Flight crew illuminates the seatbelt sign and the crew must sit in their jump seat within one minute of the sign illuminating. They will make a PA: “All passengers and crew be seated and fasten seatbelts”.
CSM initiates callback.