Communication for Work Purposes
it is a formal document that records the facts related to an event or occurrence to deviates from standard operating procedures or results in injury, damage, or loss.
incident report
it is also a detailed objective narrative of what happened
incident report
what are the 7 characteristics of an effective incident report
accuracy
objectivity
clarity
completeness
timeliness
confidentiality
organization
in writing an effective incident report what step is to collect all relevant facts from persons involved with evidence
step 1 gather information
in writing an effective incident report what step is to clearly state the incident occur
step 2 identify the incident
in writing an effective incident report what step answers who what when where why and how
step three provide essential details
writing an effective incident report what step describes the nature of injuries with photos included if necessary
step four document injuries or damages
in writing an effective incident report what step is to obtain statements from witnesses
step 5 include witness statements
in writing an effective incident report what step is the immediate actions taken when the incident occurred
step six state actions taken
in writing an incident report it is where you will check the details included before submitting
step seven review and submit
in order what is the step by step guide to write an effective incident report
gather information
identify the incident
provide essential details
document injuries or damages
include witness statements
state actions taken
review and submit
it is the information exchange between organizations through internal communication
interoffice correspondence
it is a type of interoffice correspondence a brief written communication used to convey information make announcements or request action within an organization. it is often used for internal audiences only
memoranda (memos)
a type of interoffice correspondence these are electronic messages used for quick communication sharing documents or scheduling meetings. the offer speed and efficiency
internal emails
what type of interoffice correspondence is these are formal documents that present data analysis or recommendations on a specific topic. often used for decision making process
internal reports
what type of memorandum is to provide information in a specific topic
informative memos
what type of memorandum is requesting information from recipient
request memos
what type of memorandum is to instruct or directs from the recipient
directive memos
what type of memorandum is to confirm agreements or actions
confirmation memos
what type of memorandum is the summarized large informations
summary memos
this business writing style at the left margin. some make use of open punctuation in some do not in this style
full block style
this writing style places the inside address and all paragraphs at the left hand margin while the heading, date line, and complimentary close start at the middle part of the paper or the number three on the top ruler of ms word going to the right margin.
modified block style
this style of writing is like to modified block style however it follows the rule of indention in its paragraph this style also makes use of standard punctuation.
semi block style
this style is similar to the full block style beginning all the parts of the letter at the left margin. however the heading is placed at the center upper part of the letter. this time follows to open punctuation and omits the complimentary close. the spaces in between of every part from the very first part of the business letter are 6, 4, 3, 3, 4-5
simplified style
this style makes use of inventions which has an even number of spaces in the various elements of the letter. nowadays this style is really used because of its complexity of arranging the different elements of the letter.
indented style
what are the parts of a memo
heading
introduction
body
conclusion
attachments
what are the basic parts of a letter
heading
inside adress
salutation
body
closing
signature
enclosures
this type of application letter is a response to a job opening advertised by employer
solicited application letter
this type of application letter is written to interest without drop opening
unsolicited application letter or letter of interest
it is a document sent with your resume to provide additional information about your skills and experience to an employer
application letter
this is called the supporting document of resume
cover letter
it is a formal request for employment but in modern usage they are the same thing as the cover letter
application letter
what are the parts of a resume
contact information
summary
work experience
education
skills
this type of resume list work experience in reverse chronological order
chronological resume
this type of resume focuses on skills and abilities rather than work history
functional resume
this type of resume combines elements of chronological and functional resumes
combination resume
what are the parts of curriculum vitae
contact information
education
research experience
teaching experience
publications
presentations
awards and honors
professional affiliations
references