ADMS 2400 chp 3
Signalling theory
view the job interview as information cues about unknown characteristics of job
contrast theory
previous applicants change interviewer's perception of future applicants
organizational support theory
employees care for firm well being because they think firm supports them
trust
taking risks based on another party's actions
ability: employee perception of management ability
benevolence: employee perception that management cares
integrity: management follows acceptable rules and values
organizational climate
common perception of org practices, procedures, and rules
biasses in attribution
fundamental attribution error: overemphasizing dispositional behaviour
self-serving bias: taking credit for success
actor-observer bias: viewing own behaviour differently
social identity theory
perception of oneself based on memberships in social categories
perceptual process
1. look for information cues
2. find familiar cues for categorization
3. start to bias cues
central traits
important characteristics perceiver looks for