is gathering data from different sources which is analysed and evaluated to identify trends.
Systematic gathering recording and analysis of data about issues relating to marketing products and services.
To launch a successful marketing campagin a business needs to be sure they are marketing their products to the right people.
Does the campaign need to attract a mass or niche market?
The demographic of your customers which will help define where to advertise. e.g. sociol media for younger customers.
knowing how, when and by what means customers are likely to buy your products based on pervious performance is used when planning a marketing campign.
Primary research is gathering information that has not been collected before. Collected both internally/externally.
- Questionnaires & surveys
-Interviews
- Mystery shoppers
-Freebies
1. Feedback
2. Easily sent online
3. Cost effective
1. Limited Response options
2. May not be answered
1. Constructive feedback
2. More personal
1. Time consuming
2. Interviewer bias
1. Stimulate purchases
2. Satisfies customer
3. Promotes products
1. Lose of profit
2. No guarantee on return
Data about opinions and attitudes. Actual words used to descrbie opinion of the business product.
Data that can be expressed as numbers or statistics e.g. pie charts.
1. Weather they needs to increase/decrease price
2. Weather the business needs to advertise more
3. If business needs to change/improve products
4. Weather business needs to target a new market