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chapter-4 edited

1. 1. involves working with stakeholders to create the document that formally authorizes a project.

a. Developing the project charter

2. involves coordinating all planning efforts to create a consistent, coherent document.

c. Developing the project management plan

3. The outputs of the process include change request status updates, project management plan updates, and project document updates.

d. monitoring and controlling

4. The first step in the planning process is .

a. to tie the information technology strategic

5. The stage of information technology planning outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology.

b. business area analysis

6. In the stage of selecting information technology projects, organizations define project scope, benefits, and constraints.

a. project planning

7. In the stage of selecting information technology projects, organizations select information technology projects.

c. resource allocation

8. are new requirements imposed by management, government, or some external influence.

d. Directives

9. analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time.

b. Net present value

10. Benefits minus costs is known as the .

b. cash flow

11. The first step in determining the NPV is to .

a. determine the estimated costs and benefits for the life of the project and the products it produces

12. Which of the following is true of return on investment or ROI?

a. It is always a percentage.

13. The is the minimum acceptable rate of return on an investment.

d. required rate of return

14. Payback occurs when:

b. the net cumulative benefits equal the net cumulative costs.

15. A project’s internal rate of return can be determined by finding what discount rate results in an NPV of for the project.

a. zero

16. In a weighted scoring model, the sum of the weights of all the criteria must total percent.

c. 100

17. A is a document that recognizes the existence of a project and provides direction on the project’s objectives and management.

d. project charter

18. The business case includes information on .

c. the project objective, high -level requirements, and time and cost goals

19. Which of the following are organizational process assets?

a. Management systems

20. A is a document used to coordinate all project planning documents and help guide a project’s execution and control.

a. project management plan

21. The section of the project plan should describe the major project functions and activities and identify those individuals who are in charge of them.

c. project responsibilities

22. The section of the project management plan describes how to monitor project progress and handle changes.

b. project controls

23. The project schedule information section of the project management plan includes .

c. an elaborate timetable

24. The section of the project management plan describes specific methodologies a project might use and explains how to document information.

d. technical processes

25. The majority of time on a project is usually spent on , as is most of the project’s budget.

a. execution

26. should result in improvements in project performance.

a. Corrective actions

27. Which of the following is a proactive process undertaken to reduce the probability of negative consequences associated with project risks?

b. Preventive actions

28. An IT company revises its process parameters in response to complaints from vendors that products were not ready on time. This would be an example of .

d. a corrective action

29. A(n) is a formal, documented process that describes when and how official project documents may be modified, the people authorized to make modifications, and the paperwork required for these changes.

d. change control system

30. involves identifying and controlling the functional and physical design characteristics of products and their support documentation, and ensures that the descriptions of the project’s products are correct and complete.

c. Configuration management

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