TRUE OR FALSE EXAM!
Operation Management is the creation of goods and products.
FALSE
Operations management is the set of activities that creates goods and services through the transformation of inputs into utputs.
TRUE
A production is responsible for supplying the product or service of the organization.
FALSE
Inputs are resources used to create goods/services.
TRUE
Boundary of the System is the information used to control the operation process.
FALSE
Outputs are the result from the transformation process.
TRUE
Workforce is decision in operations determine what to order, how much to order, and when to order.
FALSE
The economic expansion of Asia paved the way for the formulation of alternative operations process and practice.
TRUE
The concept of interchangeability was introduced in the 20th century.
FALSE
Productivity measurement is used for the ratio of outputs to inputs to decide the kind of improvement to use.
TRUE
Tactics are plans for achieving goals.
FALSE
A growth strategy tailors processes to meet the specific needs and preferences of customers. It includes analyzing and segmenting the customer base to develop effective service strategies.
FALSE
Strategy formulation the process of using available knowledge to document the intended direction of a business and the actionable steps to reach its goals.
TRUE
A flexibility strategy enables businesses to rapidly adapt to changes in the market landscape and customer demands, as well as internal circumstances.
TRUE
The Competitive advantage is system that has a unique advantage over competitors. The idea is to create customer value in an efficient and sustainable way.
TRUE
Flexibility is the ability of a business to provide a good or service to a client at the appropriate time and location.
FALSE
SWOT stands for Strengths, Weaknesses, Objectives, and Threats
FALSE
The four perspectives of operations strategies include the top-down, bottom-up, market perspective, and competitor's perspective.
TRUE
An effective operations management effort must have a mission so it knows where it is going and a strategy so it knows how to get there.
TRUE
Operations managers can achieve a
competitive advantage through three main strategies: differentiation, cost leadership, and quick response.
TRUE
Impact on the quality of the final product is a crucial element of product design.
TRUE
The objective of products or services design is to bring new or revised products or services to the marketplace as fast as possible.
TRUE
Old products serve to provide growth
opportunities and a competitive advantage for the firm.
FALSE
Technology is the primary determinant of the products that the firm should make, with little regard for the market.
TRUE
Final design is where the product specifications are completed.
TRUE
Specification is related to eliminating
unnecessary parts which can reduce the cost of producing the product.
FALSE
Inputs into product or service design decisions can primarily come from marketing, engineering, and production.
TRUE
Customer is an external source of product or service design ideas.
TRUE
The two departments are the primary source of ideas for product and service design, Employees and Customers.
FALSE
To reduce cost is one of objectives of product or service design.
TRUE
Recycling refers to removing some of the
components of old products and reusing them in new products.
FALSE
Service recovery is the ability to quickly
compensate for the failure and restore, if
possible, the service required by the customer.
TRUE
High-contact services require employees with technical skills, efficient processing routines, and standardization of the product and process.
FALSE
From an operations point of view, the advantage of a large number of products is the ability to offer customers more choices.
FALSE
Usefulness is a relative term indicating the functionality perceived by the customer.
TRUE
Production is the procedures, equipment, and facilities designed with the customer in mind.
FALSE
Design for Manufacturing (DFM) involves designing products compatible with an organization’s capabilities.
TRUE
Modular Design develops a series of basic product components of modules that can be assembled into a large number of different products.
TRUE
Concurrent engineering means the more robust product, the less prone to failure due to changes in it's environment.
FALSE
Service design process means services are intangible products that are produced and consumed simultaneously, meaning they cannot exist independently of their consumption.
FALSE
Make-to-order is a strategy that produces finished products for immediate sale or delivery.
FALSE
The facility layout in Intermittent Operations are usually arranged in a line.
FALSE
The type of product a company produces defines the type of operation needed.
TRUE
Product design in Intermittent Operation are usually in the early stages of the life cycle.
TRUE
Repetitive Operations prioritizes delivery, flexibility, and quality.
FALSE
Intermittent Operations prioritizes cost and quality.
FALSE
Assemble-to-Order is a strategy used to
produce products to customer specifications after an order has been received.
TRUE
Make-to-Order is also known as Build-to-Order.
TRUE
Product design in Repetitive Operations are usually in the later stages of the product cycle.
TRUE
Assemble-to-order and Make-to-stock are the most common types of product and service strategy used in intermittent operations.
FALSE
Location is the crucial part when building a plant or facility.
TRUE
Fixed-Position Layout can simultaneously handle a variety of
products or services.
FALSE
There are four (4) methods to solve locations and these are factor rating method, locational breke even analysis, center of gravity method, and linear programming.
TRUE
Facility layout decision entails determining the physical placement of various elements( such as departments, working stations, and machines).
TRUE
Layout is one of the decisions that determine the short- run efficiency of operations and strategic implications.
FALSE