tim exam 1
what to tlak about with anti discriminatory practice
an accessible and welcoming environment
addressing own predjudices
all servoce users have needs cared for
celebrating diversity
challeging discrimination
compensating for negative effects
what do you talk about if the topic is empowerment
aiding expression
balancing rights
consistent care
dealing with conflict
enabling individuality
fostering dignity and independence
what do you talk about if the topic is how to keep the patients safe
risk assessments
reporting and recording accidents and incidents
protect from infection and abuse
provide first aid
control of substances
complaint procedures
what do talk about if the topic is the barriers to accessing services
the 5 ls
language
location
low income
lack of resources
lack of communication
what do you talk aboit if the topic is multi- disciplinary working
having a range of specialists involved to meet all needs
holistic care
ensuring gaps in care are adressed
coordinating services
what do you talk about if the topic is information managment
confidentiality
data protection principles
recording and storage of data
what to talk about if the topic is how members of staff are accountable
-they must follow codes of conduct/practice or they could lose their registration
- they must follow revalidation
- they must follow safeguarding regulations to keep patients safe
- they must follow whistleblowing procedures if they observe poor care
what to talk about if the topic is how staff are monitored
- line managment
- external inspection by relavent agencies
- whistleblowing
- service user feedback
- criminal investigations
what to talk about of the topic is hoe staff are regulated by external agencies
-making sure staff follow codes of conduct/practice
-investigating complaints
-suspention or removal from the register
-organisations such as NMC,HCPC,GMC
-continuing professional development and revalidation
what to talk about if the topic id how a health or care service is regulated
- the cqc or ofsted
- the inspection of care services
- requiring or recommending improvements
- issuing a warning notice that says what improvements must be made
- making changes to the care services registration
what to talk about if the topic is responsibilities of an employer toward staff
- providing staff training sessions
- making sure staff are aware of the codes of practice
- reviewing the staff members work and identifying their training needs
- suppoting union members
what to talk about if the topic is representing a service users interests
- charities and patient groups
- advocacy
- complaints policies
- whistleblowing policies
what to talk about if the tooic is how staff can support the patients family
- involve the family in care family
- refering to charities/support groups
- acting as an advocate
- providing infromation
- offering respite care