team work
What is the first step in effective communication?
Listening actively
Which of the following is an example of nonverbal communication?
Maintaining eye contact
Which communication style focuses on the needs of others?
Assertive communication
What does it mean to practice empathy?
Understanding and sharing others' feelings
Which of the following is an active listening skill?
Maintaining eye contact
Which communication style is characterized by hostility and aggression?
Aggressive communication
What is the purpose of
To express personal opinions and feelings
Which of the following is an example of a barrier to effective communication?
Lack of attention and distractions
What is the purpose of reflective listening?
To understand and validate the speaker's feelings
Which of the following is an example of a nonverbal cue?
Maintaining eye contact