BCS Foundation
In which methodology are the feasibility study, analysis and design established early in the lifecycle, followed by the delivery of multiple modules of development, test and implementation phases?
Incremental
Which of the following statements related to the Business Analysts role within the Business Change Lifecycle is FALSE?
A business analyst is only involved in the definition stage of a business change.
Which of the following statements in relation to requirements validation is TRUE?
When using the agile approach, validation is concerned with ensuring that the requirements allocated to the iteration are in a sufficiently defined state for development.
Which element of the requirements engineering framework ensures that the desired level of traceability is achieved?
Requirements management
Which type of requirement would specify volume of data that needs to be stored?
Non functional
To ensure that the most important functionality is delivered first, how are the user stories within a backlog typically ordered?
By priority
Which of the folowing statements in relation to a use case diagram is TRUE?
A use case diagram depicts actors as being external to the system but interacting with the functions within it
Which of the following techniques would be appropriate to use to model the enterprise level processes?
SIPOC
Which generic business process improvement strategy identifies and eliminates congestion in the process which occurs when one actor in the process has too much work to do, therefore impacting the throughput of the entire process?
Removing bottlenecks
When using the gap analysis process, what should be done once the existing and target solutions have been compared?
Identify the gaps to be addressed
Which of the folloing would you expect to see on a CARDI log?
Assumptions
Which of the following techniques is defined as follows? "A quantitative form of observation used to establish how people divide their time at work into work tasks"
Activity sampling
Which of the followin is a valid category of stakeholders as depicted on the stakeholder wheel?
Competitors, Customers, Managers
A Business Analyst has identified as stakeholder who has low interest and some power/influence. What would be the resulting stakeholder management strategy?
Keep onside
In which level(s) of the business heirachy would a UML Activity Model be used?
Event response level and Actor task level
In which stage of the business lifecycle are the requirements elicited?
Definition
Which of the following is represented by the vertical bar in the model of a T-shaped professional?
The deep skills in their specialist discipline
Which letter of the VMOST states the target state, without regard to how this will be achieved?
Vision
Which of the following services is NOT included in the Business Analysis Service Framework (BASF)?
Project Management
Which of the following techniques is useful to conduct during a discovery workshop?
Stepwise refinement
On a Growth Share Matrix what is HIGH market growth and HIGH relative market share?
Star
On a Growth Share Matrix what is HIGH market growth and LOW relative market share?
Question mark
On a Growth Share Matrix what is LOW market growth and HIGH relative market share?
Cash Cow
On a Growth Share Matrix what is LOW market growth and LOW relative market share?
Dog
What is the R in RACI?
Responsible
What is the A in RACI
Accountable
What is the C in RACI?
Consulted
What is the I in RACI?
Informed
In the stakeholder power/interest matrix, how do you deal with Low Power + Low Interest?
Ignore
In the stakeholder power/interest matrix, how do you deal with Low Power + Some Interest?
Keep Informed
In the stakeholder power/interest matrix, how do you deal with Low Power + High Interest?
Keep Informed
In the stakeholder power/interest matrix, how do you deal with Some Power + Low Interest?
Keep onside
In the stakeholder power/interest matrix, how do you deal with Some Power + Some Interest?
Keep onside
In the stakeholder power/interest matrix, how do you deal with Some Power + High Interest?
Keep onside
In the stakeholder power/interest matrix, how do you deal with High Power + Low Interest?
Watch
In the stakeholder power/interest matrix, how do you deal with High Power + Some Interest?
Keep satisfied
In the stakeholder power/interest matrix, how do you deal with High Power + High Interest?
Constant active management
At a recent Board Meeting the Director of an office fitting company ratified the company' mission as: "To meet or undercut all our competitors prices". Which of the following is MOST LIKELY to be the company vision?
To offer the best value office fitting service
The charity LifeForOld focuses on supporting elderly people to remain in their own homes for as long as possible. This support is provided by a network of local volunteers. At a recent strategy meeting the below points were agreed. Which THREE of the discussion points align with the Misson and Tactics elements of a VMOST analysis?
LifeForOld strives to improve the quality of life for the elderly.
Training is required for LifeForOld volunteers to make them aware of services and benefits available to elderly people.
LifeForOld needs to upgrade its kitchens so that it can produce more hot meals.
A BA has been tasked with undertaking a resource audit for an agricultural company. In a recent management workshop the analyst took the below notes. Which THREE of these notes are relevant to a resource audit?
Staff are skilled and highly motivated. They care about the brand.
Cash flow problems lead to some suppliers not being paid on time.
Wholesale customers report that the quality of produce is exceptional. The organisation has a good reputation in the industry.
Having joined a new project which THREE of the following actions are MOST LIKELY to help build new, positive stakeholder relations?
Provide stakeholders with a channel to share their feedback with the project team
Send an email to stakeholders introducing yourself
Introduce yourself to stakeholders you haven't met when attending large meetings
Anne is the production manager of a theatre group. She has just found out that a rival drama group who have a better repuation are performing the same play at a nearby venue at the same time. She is worried that this will reduce the number of people who will come to see her play. She has also just heard that BackgroundArt, the company providing all the backdrops, lighting and sound effects has gone out of business. Finally she has just been told that the employed lead actor is ill and won't be able to perform.
Which FOUR categories of stakeholder are identified in this scenario?
Supplier
Competitor
Employee
The Board of a mortgage provider have identified the potential for growth in the equity release market. As part of the initial investigation Roshni (a BA) has been asked to research current customer perceptions of the companies brand. Where would be the BEST source of information for Roshni?
Customer reviews on industry websites
Nardu has come to you for advice as to whether he should engage stakeholders in an initial investigation using a survey of a workshop. Chararcterists of the project are set out below.
Which TWO of the following characteristics would TYPICALLY suggest a workshop SHOULD be used?
A consensus needs to be reached
Stakeholders have limited time
The below statements have been made about the consensus Business Activity Model (BAM).
Which THREE of the statements are TRUE?
A model of what the business sytem should look like
Used in gap analysis
Resolves stakeholders conflicts in perspective
Which THREE of the following does a Business Activity Model depict?
The dependencies between activities
The stakeholders perspective of activities that need to be conducted
The activities that make up the desired business system
In explaining their work, applying Design Thinking within a call centre, Sam described the activity they undertook as "First we looked at the customers and created a set of personas representing groups with different characteristics. We then considered the experience of each customer a they contacted the call centre"
Which stage of Design Thinking is Sam describing?
Empathise
A BA has been asked to explain the gap analysis process to a new colleague. Which THREE of the following actions SHOULD the analyst cover in their explanation?
Understand the existing situation
Compare the desired situation and existing situation
Consider possible actions to address the gaps
Suvraj has been asked to summarise aspects of feasibility in a report. Which ONE of the following SHOULD Survraj include in the technical feasibility section?
The proposal fits with the companys data architecture
Johan has been asked to analyse the risks relating to compliance with new government regulation. He is documenting these in a Business Case. Which of the following SHOULD he include? Select TWO that apply.
The risks relating to each option
A written description of each risk
Small Holding Limited are looking to improve the return on their investment in change. A part of this they are introducing Business Cases into their change lifecycle. Sam has been asked at what points in that lifecycle they should NORMALLY consider the Business Case. Whats should Sam advise? Select the THREE that apply.
Post Feasibility
After requirements elicitation
Before deployment
A trainee BA has been asked to produce a business case for a new project. However he is unsure when he should develop the first draft of this document and asks for a more experience colleague about best practice.
When will the experienced colleague explain that he SHOULD start drafting the business case?
On completion of the feasibility study
A BA is planning to undertake gap analysis on a current project. Which of the following BEST describes how the BA would use a Target Operating Model (TOM) in gap analysis?
To assess how far the organisations current activities support the desired situation
Olivia is working on a call centre transformation and described a recent session she attended:
"The session was facilitated, and we spent a lot of time exploring the problem space. The call handlers were encouraged to contribute ideas. Once we had generated alot of ideas we walked through, rejecting some and consolidating others into a set to take forward.
What is the BEST description of this activity?
Divergent and convergent thinking
Ecobox is a publicly quoted manufacterer of packaging products. Like all public limited companies Ecobox pays dividends to its shareholders out of its after-tax profit.
Most of its shares are owned by pension funds, who invest their members money to produce financial returns that will fund future pensions for their members. These pension funds are looking for growth in the share price and high, regular, dividends from the companies they in invest in.
The managing director of Ecobox wishes to expand the factory and install new equipment. To raise money to do this , the company will need to offer more shares. He hopes that most of the existing shareholders will purchase these shares.
What will be the doing activity in the Business Activity Model of Ecobox, drawn from the managing directors business perspective for the expansion?
Sell profitable boxes