communication
structured
listening, speaking, reading, writing
listening
sender
receiver
message
channel
noise
semantic noise
channel noise
feedback
unity
time
passive / active
active voice
passive voice
consistency of mood
consistency of subject
consistency of number and person
consistency of ideas
consistency of tone
consistency of language
coherence
emphasis
pre-writing, writing, revising
writing
pre-writing
revising
full-block, modified-block, semi-block
full-block
modified-block
semi-block
Mr.
Ms.
Mrs.
Doc.
Hon.
Reverend
letterhead
dateline
inside address
salutation
body
complimentary close