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Midterms: SMP

a multi-dimensional process

communication

acc. to modaff et. al communication is _

structured

what are the four macro skills in communication

listening, speaking, reading, writing

the most basic skill

listening

the originator or source of an information

sender

the intended recipient

receiver

it is the information (verbal or non-verbal)

message

the medium used to transmit the message

channel

a hindrance or disturbance

noise

a kind of noise that changes the meaning

semantic noise

a kind of noise: physical transmission

channel noise

it is the response

feedback

consistentcy of oness

unity

consistency of tense

time

consistentency of voice

passive / active

a kind of unity where it a person is making an action

active voice

a kind of unity where the doer receives

passive voice

unity: the action is factual or contrary

consistency of mood

unity: uncessary shifts

consistency of subject

unity: a pronouns will have to agree

consistency of number and person

unity: maintaining same concepts

consistency of ideas

unity: refers to the style and manner of expression

consistency of tone

unity: refers to the use of same language

consistency of language

it means the quality of putting the ideas together

coherence

can give importance to the aspects of situations

emphasis

3 steps of writing process

pre-writing, writing, revising

the rough copy

writing

the first step of writing process, includes the purpose of you letter

pre-writing

reading, proofreading or organizing the draft

revising

3 types of letter

full-block, modified-block, semi-block

in this letter, all elements of letter are in the left side

full-block

in this letter, complimentary close and signature are aligned and in the right side of the paper

modified-block

in this letter, complimentary close and signature are in the right side. every paragraph are indented (1 indention and 5 spaces)

semi-block

a man with no title

Mr.

the unmarried uses

Ms.

a mistress (married)

Mrs.

a doctor's degree

Doc.

a high ranking gov. official

Hon.

a member of clergy

Reverend

part of letter: company name and address (placed in the middle)

letterhead

parts of letter: includes the date

dateline

part of letter: includes the receiver's name, title, address

inside address

part of letter: dear

salutation

part of letter: the main purpose of the letter

body

part of letter: sincerely yours, (name above signature)

complimentary close

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