4 Ps - product, place, price, promotion
& added 3 Ps - people, process, physical evidence
reasoning behind something
a method of promoting a product, service or business
the action of selling and exchange of a commodity of money
a long term goal/outcome for a business
the steps/journey that get you to the final outcome
S - Specific
M - Measurable
A - Achievable
R - Realistic
T - Time
a strategy that mixes a wide variety of investments in an attempt to reduce risk
a product targeted to anyone (e.g. phone, tv, bed)
- a business targeted to a smaller, specific market
- for small & medium size businesses to grow to sell to mass
market
demographic - age, education, income, gender
geographic - climates, regions
behavioural - purchase, consumption, lifestyle
psychographic - personality, traits, values, opinions
aiming products to/for the right people/consumers
- proportion of the total sales in market made by one business
- an indictation of how successful the business is doing
a business that has huge profitibility and brand loyalty but also able to minimise their imput costs
information collected by yourself (accurate) e.g. surveys, focus groups, questionares
second hand information (not neccessarily accurate) e.g. wikipedia, news, websites
P - political
E - economical
S - social
T - technilogical
L - logical
E - environmental