info systems exam 1
what kind of users obtain greater value from whichever technologies they use?
the informed user
what is the top technology job?
chief information officer (cio)
who manages all systems throughout the organization and the day to day operations of the entire IS organization?
information systems director
what 3 factors contribute to managing information systems in modern organizations?
IT users, business people, if tech is not working
who is responsible for corporate level snd shared IT resources, but not responsible for departmental IT resources?
MIS department
what refers to an elementary description of things, events, activities, and transactions that are all recorded, classified, and stored but are not organized to convey any specific meaning?
data
what is organized so that it has meaning and value to the recipiant?
information
what is organized and processed to convey understanding, experience, accumulated learning, and expertise as it applies to a current business problem?
knowledge
what type of IT infrastructure consists of devices such as the processor, monitor, keyboard, and printer?
hardware
what type of IT infrastructure is a collection of related files or tables containing data?
databases
what type of IT infrastructure is a system (wireline or wireless) that permits different computers to share resources?
network
what tightly integrates common databases and enhances communications among the functional areas of an organization?
ERP
when you go through the checkout line at your local grocery store, this is a transaction that can be processed by what type of system?
TPS
does it make managers more or less productive?
more, increases amount of employees working under a single manner
what are some things that describe an industrial robot?
performs work in place of human employees
what term is the gap between people who have access to modern information and communication technologies and those who do not
digital
materials, services, and information that flow through and are transformed as a result of process activities are
inputs
what are people and equipment that perform process activities
resources
what is the product or service created by a process
outputs
what process includes all the tasks involved in acquiring needed materials eternally from a vendor
procurement
what process is concerned with processing customer orders
fulfillment
what is information about a certain task or activity
instance data
what is the result of optimizing the manufacturing logistics process
cycle snd fulfillment time reduction
what type of pressure are powerful customers
market
what type of pressure are new smartphone versions
technology
what type of pressure is information overload
technology
what describes the process of buying, selling, transferring, or exchanging products, services, or information through computer networks including the internet
electronic commerce
what kind of barrier leads to a need to offer free wifi to customers
entry barrier
what kind of a report pulled from a system would be for a spot check of information
ad hoc
what kind of a report pulled from a system would be a deep dive into the information
drill down
what is one of the biggest disadvantages of erp
cost
the procurement process originates and ends in which departnmments
warehouse, accounting
the fulfillment process originates and ends in which departments
sales, accounting