CC Lec
measure of accuracy, reliability, & timeliness
quality
product or service provides in compliance to the requirements of users
degree of excellece
An ongoing process that has to be persuasive throughout the institutions that it has become the philosophy and culture of the institution
quality
Improving the accuracy of lab results
quality management
focuses on the processes of their
improvement to satisfy customer needs and
requirements
TQM
Pre-analytical phase, Analytical phase, & Post-analytical phase
quality assurance
analytical phase
quality control
ability of the test to maintain accuracy and precision for an extended period of time
reliability
degree at which a method is easily repeated
practicability
constituents are diverse but are known
control
these are solutions used for QC
control
values fall within the control
in control
value fall outside of control range
out of control
known characteristics and of known value
standard
used for calibration of instruments at manufacturer’s
recommended intervals or if a method is out of
control
standard
specific for one test and has no range or exact value
standard
Nearness or closeness of the obtained value to the target value
accuracy
nearness of the obtained value to each other
precision
monitor quantitative assays
descriptive statistics