BRW
What is the process of exchanging ideas, thoughts, opinions, knowledge,
and data so that the message is received and understood with clarity and purpose.
effective communication
What term is considered as the hurdle between the sender and the receiver
that primarily disrupts the message?
noise
What is considered as the main idea of the paragraph?
topic sentence
What helps explain, prove, or enhance the topic sentence?
supporting sentence
What speech devices helps organize a paragraph and ensure that ideas
logically connect to one another and connects word that describes a relationship between ideas?
transitional words
This may be used similarly to text messaging or synchronous chat, or as a
quicker way to receive and send information that would traditionally be written in a letter.
email
This is normally used for communicating policies, procedures, or related
official business within an organization
memo
What kind of report used to give management an update on the status of a
project?
progress report
A part of the report where you can see the list of the main sections and
their respective page numbers.
table of contents
This refers to the feeling of your audience will get when they decode your
document.
tone
3 types of report
summary report
progress report
recommendation report
5 tips of effective business memo
subject emphasis
direct format
professional
objectivity
audience orientation
5c's of effective communication
clear
complete
concise
conpasionate
corret
4 things on how to inprove your communication skills
consider your audience
practive active listening
make your message clear as possible
use the right mediun or platform
defined as the interchange of information of both formal and informal between two entities.
communication system
types of communication system
optical
radio
duplex
half duplex
tactical
elements of communication system
information
signal
transducer
amplifier
modulator
transmitter
antenna
channel
noise
attenuation
distortion
receiver
demodulator
repeaters
3 types of modulation
amplitude
frequency
phase
It is the most common form of business communication and has become increasingly important throughout the information age.
written communication
5 key types of business documentation
email
memos
letters
fax cover sheet
short reports
3 purpose of communication
to inform
to persuade
to entertain
are intended to inform
memo
fax cover sheet
short reports
informal or persuassive
email
letter
important part of writing a paragraph
topic sentence
body
conclusion
when creating a workspace document
top down approach
use of headings
the power of transition
logical connection
reader guidance
relationship emphasis
overallflow
types of transitions
additive
constrative
casual
seqeuntial
exempliying
clarifying
types of effective transtition
appropriate choice
avoid overuse
variety is key
natural flow
tips for effective business email
proper salutation
avoid abbrevation
format cleanly
reply promptly
use all reply sparingly
test links
email ahead of time
give feedback or follow up within 24 hours
Letters are brief messages sent to recipients that are usually outside the organization.
business letter
fast meaning
format
audience
style
tone format
gives your writing REPOR a type of personality when coupled together with tone.
style
contains the business name, business address, e-mail address, telephone number, fax number, trademark or logo of the business
headings
use the digital format less as it oftentimes may cause confusion
date
Contains the letter number, department sending the letter date
reference
Contains the name and full address of the person or the business to whom the letter will be semt
inside adress
indicates the purpose or the matter being written about.
subject
has common forms such as:
Sir/Madam: formal and official
Dear Sir/Madam: - standard
To Whom it May Concern: - unidentified recipient
salutation
lists documents attached with the letter.
enclosure
lists persons that received copies of the letter aside from the addressee.
copy circulation
is used only when sender would add information not presented in the body of the letter.
post script
sir/maam
formal and official
to whom it may concern
unidentified
contains actual letter
body of the letter
body of the letter is divede into 3 parts
introductory part
main part
conclusion
draws the attention to previous correspondence or reference
introductory part
contains the subject matter or purpose of the letter
main part
may reflect the sender intentions and expectations
conclusion
must coordinate with salutations
conplimentary closure
name of the sender is reflected
signature
list of documents attached with the letter
enclosure
list of a person that received the copies of the letter aside from the addresses
copy circulation
is use only when the sender would add information not presented in the body letter
postscript
two main forms of business letter
memos
letter
basic parts of memo
content heading
subject
the body
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