Module 1
what element is the person who initiates the communication process by creating and sending the message
sender
what element of communication is the information or content that the sender wants to convey
message
what element involves transforming the message into a format that can be transmitted in understood by the receiver
encoding
what element is the medium through which the message transmitted from sender to receiver
channel
what element is the person or group who receives the message
receiver
what element is the process of interpreting and making sense of the message to received
decoding
what element is the response from the receiver back to the sender
feedback
what element refers to the environment or situation in which communication takes place
context
what element is any interference that distorts or disrupts the message
noise
what type of communication noise is external or environmental disturbance that interferes communication it could be traffic sounds machinery or loud party next door
physical noise
what type of communication noise involves internal factors which involves biases or emotional state. for example is when mind is absent
psychological noise
what type of noise arises from misunderstandings or misinterpretations of words and phrases it involves jargons slang or highfalutin terms
semantic noise
what type of noise refers to the physical conditions or impairments that hinder effective communication it includes hearing loss illness or fatigue
physiological noise
what type of noise stems from differences in cultural backgrounds it involves nonverbal cues gestures and communication styles like greetings in different cultures
cultural noise
what type of noise occurs when there are issues with the technology or medium used for communication it involves internet connectivity for phone reception or software glitches
technical noise
it is one of the earliest and simplest communication models where message flows from the sender to the receiver without any feedback
linear communication model
this model adds feedback to the linear model making it a two-way process emphasizes the role of feedback and recognizes that communication involves back and forth interaction. it is a two-way communication
interactive communication model
this model views communication as a dynamic and continuous process where all parties simultaneously send and receive messages.
transactional communication model
what principle says that your message must be understandable
clarity
what principle says that you message must be straight to the point
conciseness
what's principal says that you must be sharing the same information continuously
consistency
what principle says that your message must have a connection with situation
relevance
what principle says that you must provide a response to ensure understanding
feedback
what principle says that consideration of others feelings is important
empathy
what principle says that you must share your information in details answering the five w's and one H
completeness
what principle says that your information must be up to date to ensure relevance
timeliness references
it is the practical strategies in effective communication
communication principles
what communication ethics is being truthful and transparent in communication to avoid deception and provide accurate information
honesty
what communication ethics is by considering others opinions rights and dignity and includes listening actively and valuing different perspectives
respect
what communication ethics ensures to avoid bias favoritism and discrimination its main purpose is to treat everyone equally and fairly
fairness
what communication ethics includes being accountable for the impact of one's communication
responsibility
what communication ethics adheres to moral and ethical principles consistently even when it is challenging it includes maintaining confidentiality when necessary
integrity
what communication ethics is being open and clear about intentions motives and the purpose of communication helps build trust and credibility. it involves voluntarily giving information
transparency
what communication ethics involves understanding and sharing the feelings of others considering how their messages might affect others emotionally
empathy
what communication ethics seeks to avoid causing physical emotional or psychological harm to others it includes refraining from spreading false information or engaging in harmful speech
avoiding harm
discuss the nine elements of communication
sender message encoding channel receiver decoding feedback context noise
what are the six types of communication noise
physical noise
psychological noise
semantic noise
physiological noise
cultural noise
technical noise
what are the three types of communication models
linear communication model
interactive communication model
transactional communication model
what are the eight communication principles or practical strategies in effective communication
clarity
conciseness
consistency
relevance
feedback
empathy
completeness
timeliness references
what are the eight communication ethics
honesty
respect
fairness
responsibility
integrity
transparency
empathy
avoiding harm