unit 201 cabin crew
What is the main role of a cabin crew member on an aircraft?
Ensuring the safety and security of passengers
What is the emergency procedure for a cabin crew member in case of a depressurization event?
Put on your own oxygen mask before assisting passengers
What is the purpose of conducting a pre-flight safety demonstration?
To inform passengers of the nearest exits and safety procedures
What is the correct procedure for dealing with a disruptive passenger?
Inform the captain and follow their instructions
What is the proper way to assist an elderly passenger with boarding the aircraft?
Offer them assistance and ensure they are safely seated
What is the importance of having a diverse cabin crew team?
It ensures better communication with passengers from different cultures
How should a cabin crew member respond to a medical emergency on board?
Immediately inform the captain and follow medical emergency protocols
What is the role of a cabin crew member during takeoff and landing?
Assist passengers with their seatbelts and ensure cabin is secure
How should a cabin crew member handle a situation of severe turbulence?
Secure loose items and brace for impact themselves
What is the proper etiquette for a cabin crew member when interacting with passengers?
Be friendly, helpful, and professional at all times