The use of psychological principles and theories to solve practical problems
Worker well-being: Leadership, attitudes, personality
How to use psychology to create organizations that maximize the success and wellbeing of workers
How to use psychology to create organizations that maximize the success and wellbeing of workers
How to use psychology to find the best candidate for a job
- Very hands on
- Assume worked dislike their work and need constant supervision
- Stress and emphasis on efficacy
- Scientific managment
- Believe employess take pride in their work
- Trust employees to do work on their own
- Importance of giving workers responsability and freedom
- People-oriented
- Flexible style in management: employees have a say in decisions
- Transformational leadership
A management approach with a sole emphasis on worker efficiency
- Workers treated as if they need to be guided into being productive
- People are treated like machines
- Theory X leadership
A management approach with a sole emphasis on worker efficiency
- Workers treated as if they need to be guided into being productive
- People are treated like machines
- Theory X leadership
Leaders with this style can create an inspirational vision to motivate employees
- 4 key dimensions of behavior
1. Idealized influence
2. Inspirational motivation
3. Intellectual stimulation
4. Individualized consideration
The degree to which someone feels positively towards their place of work
High job satisfaction is associated with:
- Bettwe employee performance
- Lower turnover
- Happier customers
- The work itself
- Coworkers and boss
- Compensation
- Career opportunities
Flextime: when they work
Flexplace: where they work
Building achievement, regocnition, responsibility and advancement into the work
How to increase job enrichment:
- Reduce supervision
- Show employees why their work matters
- Increase ownership over tasks
Using psychology to facilitate testing, selection, placement, and promotion at work
A detailed description of the skills, knowledge and activities required by a particular job
Task oriented: Identifying the duties and tasks required to do a job
Work oriented: Identifying knowledge, expertise, and personality required to do a job
- Critical incidents are situation which a competent employee must be able to cope with
1. Biodata
- Collecting biographical data on candidates (schooling, work experience)
2. Interviews
- Questioning of applicants to learn their qualifications and personality
- Structered interviews (all are done the same)
3. Psychological testing
- Personality tests, big 5 model of personality
4. Assessment centers
- Used to hire management and executive positions
- In-depth evaluations of candidates