Applied ex m
together with this the GDS image as the primary digital platform for the travel and tourism industry
CRS
During which stage of travel do tourist use digital tools such as maps and translation of to improve their own site experience
experiencing phase
What type of behavior adheres the law that written and interpreted by the court
legal behavior
Which law provides legal recognition to electronic contracts and signature in the Philippines
Republic Act no. 8792
What is the main advantage of digital sharing in the final phase of customer journey?
influencing future travels through shared content
What term refers to the act that, according to DOJ Advisory Opinion No.02 2012, can be a criminal offense under certain conditions?
plagiarism
Which of the following strategies is aimed at reducing costs and improving efficiency in tourism operations?
using ERP system
what is a primary role of a Global Distribution System (GDS) in the travel and hospitality industry?
To manage reservations and availability across platforms
term describes the process of relaying live rates and availability from PMS to GDS platforms?
channeling
To build an ethical business, it is necessary to have an established what?
ethical strategy
What is the core purpose of a Property Management Syitem (PMS) in a hotel environment
To centralize and synchronize major operational areas in real time
it is a law designed to safeguard individuais' personal data stored in both government and private sector databases
Data Privacy Act of 2012
What best describes a PMS workstation in hotel operations?
A designated point where both hardware and PMS software are operated
What process is called when the GDS retrieves real-time rates and availability directly from the property's PMS and connected online booking systems?
channeling
Which concept Illustrates ethical awareness through consistent presence or visibility?
The visibility effect
Which phase involves using online resources such as websites, social media, and travel platforms to research and organize a trip?
planning
What is the focus of the flnance and investment strategy in tourism IT?
Ensuring long-term revenue via financial tools and expansion
Why is conducting a needs analysis critical when selecting a PMS
It clarifies the operational requirements specific to the hotel's context
What is the core component of a locally installed Property Management System?
data server
Which feature makes cloud-based PMS notably different from local PMS?
It provides remote access using internet-enabled devices
What is the first step in creating an ethical business strategy?
Defining ethical principles and behavioral standards
What does the Consumer Act of the Philippines (RA 7394) primarily aim to protect?
The rights and safety of consumers from harmful products and practices
according to DO] Advisory Opinion No. 02-2012, under what condition can plagiarism become a criminal offense?
digital platforms without permission
What does matching value in e-business allow companies to do
Link consumer needs with supplier orders
Which principle is not explicitly Iisted as part ef ethical business practices
profit maximization
Which component is required specifically for Local pms but not foe cloud-based pms
Removable storage units for local data backup
.In implementing PMS, what type of PMS covers both capitai and operational expenditures,including costs for hardware, softward updates, and IT expert fees?
Cloud-based PMS
What law regulates the issuance and use of access devices such as credit cards,ATM cards, and other electronlc tools for financial services?
Access Devices Regulation Act of 1998(RA 8484)
What Greek-derived term refers to custom, habit,character. or disposition?
Ethos
What term describes the use of websites, blogs, and social media as the initial way customers connect with businesses online?
Internet and Marketing
Which stage of travel involves using social media to post experiences and inspire future travelers?
sharing
How has mobile communication most improved customer service In tourism?
Through instant booking confirmations and updates
What does matching value in e-business allow companles to do?
Link consumer needs with supplier offers
Which of the following best defines ethical business practice?
Adhering to moral values that align with stakeholder and public expectations
What is one key risk in e-commerce related to trading partner relationships?
A. The complexity of transaction-based integrity
What is the term used to describe all the ways businesses utilize computers in their operations?
Information Technology
It is an all-encompassing law that governs employment practices and labor relations within the country.
Labor Code of the Philippines
What law protects consumers by ensuring that products are safe and of good quality?
RA 7394
It is a software used to manage the core tasks of every department in a hotel and to synchronize their functions for the bestbusiness results.
PMS (Property Management System)
What enables travelers to explore destinations by browsing online revlews,Images, and videos to form vacatlon ideas during the early planning stage?
dreaming
What feature of peer-to-peer apps like Airbnb makes them disruptive to traditional hospitality services?
They allow direct engagement of travelers and owners
Why is the formation of an ethics committee valuable even without a legal mandate?
It enables policy-level ethical decision-making by senior figures
Which is an example of structuring value in e-business according to the provided data?
C. Allowing suppliers to communicate directly with customers
What is the primary focus of ethics in the context of individual and societal behavion?
Establishing a system of moral reasoning for decision-making
What is the system of moral principles that influences how people make decisions and live their lives?
Ethics
If a cloud-based PMS is not installed on the hotel's computer, where is it accessed from?
Online
What term describes the use of digital technology to improve business operations, differing from e-commerce which centers on online buying and selling?
E-Business Concept