Module 1.2
what are the five socio-cultural aspects of communication
•cultural values and norms
•language and dialects
•nonverbal communication
•social hierarchies and power dynamics
•cultural context and situational factors
discuss the eight cultural factors in multicultural settings
cultural diversity
language differences
nonverbal communication
time orientation
power distance
individualism versus collectivism
uncertainty avoidance
cultural adaptation
what factor refers to the presence of multiple cultural groups within a setting
cultural diversity
what factors poses challenges in multicultural settings it includes differences and language proficiency, dialects and accents
language differences
what factor involves gestures facial expressions and body language as it varies a cross cultures
nonverbal communication
what factor talks about the different perceptions of time within cultures which can influence punctuality scheduling and deadlines
time orientation
time orientation can be classified as if focus on punctuality and schedules
monochromic
implementation can be classified as blank if flexible and multitasking
polychromic
what factor refers to the extent to which hierarchical differences are accepted and respected within a culture
power distance
what type of power distance is when cultures tend to have clear hierarchies and authority structures
high power distance
what type of power distance is when cultures promote equality
low power distance
what factor emphasizes
• personal goals autonomy and individual rights and
•it is prioritized group harmony collective goals and interdependence
individualism
collectivism
what factor refers to the extent to which cultures tolerate ambiguity and uncertainty
uncertainty avoidance
what type of uncertainty avoidance is when cultures prefer clear rules and structures
High uncertainty avoidance
what type of uncertainty avoidance is when cultures are more comfortable with ambiguity and risk
low uncertainty avoidance
this factor involves recognizing and adjusting to cultural differences to facilitate communication and collaboration. it requires cultural sensitivity open mindedness and willing to learn.
cultural adaptation
what's are the eight strategies in communicating across cultures
•develop cultural awareness
•practice active listening
•avoid assumptions and stereotypes
•adapt communication styles
•be mindful of language barriers
•show respect and empathy.
•seek feedback and clarification
•develop intercultural competence
it includes the setting, participants and purpose of communication
cultural context
it includes the factors such as the formality of the occasion the relationship between participants and the cultural background influence and how messages are conveyed and interpreted
situational factors
identify the differences between social hierarchies and power dynamics
the ranks within a group and the rose within people
what are the cultural values and norms
values are why and norms our how