Utilisateur
1. segmentation, 2. targeting, 3. positioning
geographic, demographic, psychographic and behavioural
divide market into separate geographic units
groups based on: gender, age, race, etc.
how consumers describe themselves (self-values...)
how consumer describe themselves using a combination of geographic, demographic, and lifestyle characteristics
a SWOT analysis
mass or undifferentiated, differentiated, concentrated, micromarketing one-to-one
product or service is same for everybody
target several markets with a different thing for each
company selects one single target market
product or service suits individual customers wants or needs
value, product attributes, benefits and symbolism, competition, market leadership
companies change target markets