Skills;
Knowledge; and
Attitude
TRAINING
Formal and/or informal assessment. ii.
On-the-job training;
Workplace coaching;
Buddying-up of less experienced staff with more experienced workers;
Formal training courses;
Demonstration;
Drill/practice;
Role-plays;
Case studies;
Practical exercises;
Explanations; and
Discussions.
Peak industry bodies;
Authorities and agencies; and
Partners, suppliers, and carriers