9.1
human resources
The employees who work for a business
human resources management (HRM)
The process of hiring, training, and developing employees
Job analysis
A process that identifies the job requirements for a position, employee, qualifications, and how success will be evaluated
Job description
Defines the position and expectations of the job
compensation
is payment to an employee for work performed, including wages, or salaries, incentives, and benefits
professional development
education for people who have already completed their formal schooling and training
salary
Fixed payment for Work, and is expressed as an annual figure
incentives
A type of compensation based on performance
Bonus
Money added to an employee base pay
Commission
Income paid as a percentage of sales made by a sales person
Piecework
A wage based on a rate per unit of work completed
benefit
A form of non-cash compensation received, in addition to a wage or salary
Labor union
(organize labor), a group of workers united as a single body to protect, and advanced the right and interest of its members
White-collar worker
One who primarily uses mental abilities, and knowledge acquired and higher education
Blue-collar worker
One whose job involves physical labor
collective bargaining
The formal negotiation process between management and unions to resolve issues
arbitration
A third-party reviews, the case made by both sides of a negotiation
strike
when union workers temporarily refuse to work
personal Leave
A few days each year employees can use for personal reasons
Family leave
Time off work for a certain life events
flex time
A policy, allowing employees to adjust work schedules to better match personal schedules
Job sharing
An arrangement where two part-time employees handle the responsibilities of single full-time position
telecommuting
An arrangement where employees work away from the business site
work environment
The location, physical conditions and emotional atmosphere in which employees work
harassment
uninvited conduct towards the person based on his or her race, color, religion, sex, national origin, age, or disability
Ergonomics
A science concerned with designing and arranging things people use so that they can interact, efficiently and safely
discrimination
occurs when an individual is treated unfairly because of his or her race, gender, religion, national origin, disability, or age