*1. Knock before entering the room. Identify and greet resident. Explain procedure.
*2. Raise the head of the bed to a 45-60 degree angle
keep the spine straight
4. Support the head with a pillow.
5. Support the arms with pillows.
*6. Place call light with the resident's reach.
*7. Perform hand hygiene and report and record.
8. Maintains respectful, courteous interpersonal interactions at all times.