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CHAP 7

This refers to the tendency for individuals to expend less effort when working collectively that when working individually.

Social Loafing

Newly formed teams need time to turn into mature groups.

Changing membership

POTENTIAL TEAM PROBLEMS

-CHANGEING MEMBERS
-SOCIAL LOAFING

those that use computer technology to tie together physically dispersed members in order to achieve common goal

Virtual Teams

composed of employees from about the sarne hierarchical levels, but from different work areas, who come together to accomplish a task

Cross-Functional Teams

are groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and work environment

Problem Solving Teams

is one that is empowered to make decisions about work schedules, ....

Self-Managed work Teams

TYPES OF TEAMS

Problem-solving teams
2. Self-managed work teams

3. Cross functional trams

4. Virtual teams

shared leadership, mutual accountability, and collective work products.

TEAMS

emphasize individual leadership, individual accountability, and individual work products.

GROUPS

one that interacts primarily to share information and to make decisions to help each members perform within his or her area of responsibility.

WORKGROUP

is a group decision-making method in which individual members meet face-to-face to pool their judgments in a systematic but independent fashion

Nominal Group Technique

is a decision-making technique wherein members interact through computers, allowing anonymity of comments and aggregation of votes

Electronic Meeting

is a group problem-solving technique which promotes creativity by encouraging members to come up with any idea, no matter how strange, without fear of criticism

Brainstorming

are typical groups in which members interact with each other face-to-face

Interacting Groups

deterioration of mental efficiency, reality testing, moral judgment in the interest of group cohesiveness.

Groupthink

When leadership is lacking, a team member can assume the role of the take-charge leader.

Take-charge leader -

He or she requests that a specific team member be allowed to contribute, or that the member's past contribution be recognized

Gatekeeper

Because disputes among members may become so prolonged and intense, a team leader oe member may have to mediate

Mediator

contributes substantially to team success that it comprises a separate role even though other roles involve listening.

Listener

criticize any decision or preliminary thinking that is deficient in any way. including being ethically unsound.

Challenger

a person occupying this role assumes some leadership responsibility for providing emotional support to teammates and resolving conflict.

People supporter

a person occupying this role forces the group to look at how it is functioning.

Process observer

provides the group with useful and valid information.

Knowledge contributor

This stage involves the termination of activities.

The Adjourning Stage

The group emerges as a mature, organized, and a well-functioning group, and it is ready to focus on accomplishing its key tasks

The Performing Stage

Also known as the initial integration stage. This is when the group really begins to come together as a coordinated unit

The Norming Stage

As individuals compete to impose their preferences on the group and to achieve their desired status position, conflict may develop over leadership and authority

The Storming Stage

The initial entry of members to a group is a primary concern.

The Forming Stage

Individual person joins groups so they can obtain economic benefits not otherwise made available if they are not members of a group

Economics

A group is formed when a number of people are required to achieve a goal

Goals

People are attracted to cach other because of similarities in perception. attitude, performance, or motivation,

Attraction

When people work near cach other, it is not hard for them to form a group.

Proximity

People join groups in order to satisfy their needs such as their social needs.

Need satisfaction

5 Reasons Why People Form Groups

1. NEED SATISFACTION
2. PROXIMITY

3.ATTRACTION

4. GOALS

5. ECONOMICS

group where members are brought together because they share one or more common characteristics

Friendship Groups

it is formed because of some special topic interest.

Interest Groups

Types of Informal Groups

-INTEREST GROUPS
- FREINSHIP GROUPS

Types of Formal Groups

- COMMAND GROUP
-TASK GROUP

this group type is neither formally structured nor organizationally determined.

Informal Group

it is defined by the organization structure, with designed werk assignments and established tasks.

Formal Group

a two or more person, interacting and interdependent, who have come together to achieve certain objectives.

GROUP

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