706 final

Which of the following is not a task?

Insurance policy does not cover the damage

Which of the following is not an event?

Notify settlement decision to customer

Which of the following statements refer to a critical (core) process of a company?

Order-to-cash

A water utility company provides drinking water to residents and businesses in a city of one million inhabitants, as well wastewater treatment services to the city council. Which processes are likely to be core processes of this company.

Bill-to-cash

Issue-to-resolution

Infrastructure inspection

In a process-oriented organization, who is directly accountable for poor performance of a process?

The process owner

Any collection of organizations that has a common set of goals and/or
a single bottom line

Enterprise

collection of inter-related events, activities, and decision points that involve a number of actors and objects, which collectively lead to an outcome that is of value to at least one customer

Business process

one single unit of work

Activity

things that happen atomically

Event

points in time when a decision is made

Decision point

human actors, organizations, software systems acting on behalf of human actors or organizations

Actors

equipment, materials, products, paper documents

Physical objects

electronic documents and electronic records

Immaterial objects

A business problem is posed, processes relevant to the problem being addressed and their relationships are identified.

Process identification

The current state of each of the relevant processes is documented, typically in the form of one or several as-is process models.

Process discovery

Issues associated to the as-is process are identified, documented and whenever possible quantified using performance measures.

Process analysis

The goal of this phase is to identify changes to the process that would help to address the issues identified in the previous phase and allow the organization to meet its performance objectives.

Process redesign

The changes required to move from the as-is process to the to-be process are prepared and performed.

Process implementation

Once the redesigned process is running, relevant data are collected and analyzed to determine how well is the process performing with respect to its performance measures and performance objectives.

Process monitoring

captures decision points and points where alternative flows are merged

XOR

provides a mechanism to create and synchronize “parallel” flows.

AND

provides a mechanism to create and synchronize n out of m parallel flows.

An individual, team, or organization with interests in, or concerns relative to, a system.

Stakeholder

A coherent whole of principles, methods, and models that are used in the design and realization of an enterprise’s organizational structure, business processes, information systems, and infrastructure.

Enterprise Architecture

Requires an integrated set of methods and techniques for the
specification, analysis, and communication of enterprise architectures
that fulfils the needs of the different types of stakeholders involved.

Enterprise Architecture framework

Each ________ addresses one or more Concerns of the Stakeholder

View

Defines how to construct and use a view

Viewpoint

Is architecture a process or a product?

Both

Better alignment between business and IT results in

Lower cost

Higher quality

Better time-to-market

Greater customer satisfaction

The pyramid is constructed of which?

Mission: why does the enterprise exist?

Vision: image of the future and the values

Strategy: the route the enterprise will take in achieving its mission and vision.

Goals: the direction and the milestones

EA: translates goals into changes to the daily operations of the company

Culture: is formed by its people and leadership

Operations: are governed by the pyramid

offers a holistic perspective of the current and future operations, and on the actions that should be taken to achieve the company’s goals.

The role of EA

If a task has two output arcs (also called flows), it is the same as if the task was followed by an:

AND-split

If a task has two input arcs, it is the same as if the task was preceded by an:

XOR-join

Which type of gateway moves each token it receives in one of its input arcs to its output arc?

XOR-join

Captures a resource class.

Pool

Captures a resource sub-class

Lane

represents a flow of information or materials between
two process parties

Message Flow

True or False (Answer T or F): A sequence flow can cross the boundaries of a pool

True or False (Answer T or F): Both sequence flow and message flow can cross the boundaries of Lanes

True or False(Answer T or F):A message flow can connect two elements within the same pool

A BPMN diagram that features two or more pools is called a

collaboration diagram

Elements of a black box pool

it hides how these organizations actually participate in the order fulfillment process.

Is represented as with a collapsed pool, which is an empty rectangle bearing the name of the pool in the middle. 52

The pool for the customer

white box pool

it shows how the seller participates in the order fulfillment process in terms of activities, events, gateways, and data objects.

The pool for the seller

Let us consider the order-to-cash process of a company called CoolIT that sells air conditioning systems. Which of the following is likely to be modelled as a pool?

The customer

A subcontractor of CoolIT

Which of the following statement(s) do NOT hold?

A message flow can connect a task in a pool to another task in the same pool

What are the biggest problems that enterprises are facing?(According to Zachman)

Complexity and change

Which one is NOT an EA characteristic:

Each unit in an organization should develop its own EA.

Select the components of a balanced scorecard

Kaplan and Norton

A management system that helps an enterprise to clarify and implement its vision and strategy.

Views the organization from different perspectives.

Provides measures concerning customer satisfaction, internal processes, and the ability to innovate in addition to financial measures.

the rationale of how an organization creates, delivers, and captures value.

Business Model

Elements of a Business Model Canvas

Value proposition: the products and services an organization offers

Key activities: the activities required to deliver value

Key resources: the resources needed for the business model

Customer segments: the typical customer groups the organization targets

Customer relationships: the kind of links with customers

Channels: the ways to get in touch with customers

Key partners: others with which the organization cooperates

Cost structure: the costs of various activities

Revenue streams: the ways the organization makes money

A blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands.

Business Architecture

Phases of Architecture Development Model

Preliminary Phase: The preparation for the architecture project

Architecture Vision (A): defining the scope, constraints, and expectation of the project, identifying the stakeholders, creating the Architecture Vision, and obtaining approval to proceed with the architecture development

Business Architecture (B): the development of the baseline (as-is) and target (to-be) Business Architecture based on Architecture Vision - Develop and analyze the gaps.

Information Systems Architecture (C): the development of the baseline (as-is) and target (to-be) Information Systems Architectures based on Architecture Vision- Develop and analyze the gaps.

Technology Architecture (D): the development of the baseline (as-is) and target (to-be) Technology Architecture based on Architecture Vision- Develop and analyze the gaps.

Opportunities & Solutions (E): Identifying major implementation projects and initial planning

Migration Planning (F): planning to move from the Baseline to the Target Architectures by finalizing a detailed Implementation and Migration Plan

Implementation Governance (G): Governing the implementation projects to conforms to the architecture

Architecture Change Management (H): establishing procedures for managing change to the architecture

Requirements Management: Ensuring that all phases of the project are based on business requirements.

When does the OR-join Gateway proceed? ( Single Choice)

When all active incoming branches have completed.

What you first create when using Sparx EA? ( Single Choice)

A model

_________ is defined as any collection of organizations that has a common set of goals

Enterprise

EA offers a holistic perspective of the ------------------, and on the actions that should be taken to achieve the company’s goals.

current and future operation

an abstract and unambiguous conception of something (in
the real world) that focuses on specific aspects or elements and abstracts from other elements, based on the purpose for which the_________ is created.

Model

Domains of TOGAF

Business

data

application

technology

expresses the architecture of the system of interest from the perspective of one or more stakeholders to address specific concerns,
using the conventions established by its viewpoint

View

a specification of the conventions for constructing,
interpreting, using and analyzing one type of architecture view

Viewpoint

______ is defined as a unit of functionality that some entity (e.g., a system, organization, or department) makes available to its environment, and which has some value for certain entities in the environment

Service

The _ layer offers products and services to external customers, which are realized in the organization by _ processes

Business, Business

The _____________ layer supports the business layer with application services which are realized by (software) application components.

Application

The ________ layer offers infrastructural services (e.g., processing, storage, and communication services) needed to run applications, realized by computer and communication devices and system
software.

Technology

Select the components of a business layer

behaviour element: business services, business processes and business functions

Active structure elements: business actors and roles

Passive structure elements: business objects

information objects, physical objects

Passive structural elements

the business actors, application components and devices that display actual behaviour

Active structural elements

behaviour elements

Business services, functions, and processes

Application services, functions, and processes

Technology services, functions, and processes

Which structure element can represents an entity that is capable of performing behavior and represents a point of access where one or more services are provided to the environment.

Active structre element

Which element represents a unit of activity that can be
performed by one or more active structure elements and represents an explicitly defined exposed behaviour

Behaviour element

Which element represent an element on which behaviour is performed and are often information or data objects, but they can also represent physical objects

Passive structure element

True or False (Answer as T or F): An event represents a state change

True or False (Answer as T or F): A process represents a sequence of behaviours that achieves a specific result

True or False(Answer as T or F): A function represents a collection of behaviour based on specific criteria, such as required resources, competencies, or location

True or False(Answer as T or F): A collaboration represents an aggregate of two or more internal active structure elements, working together to perform some collective behaviour

True or False(Answer as T or F): An interaction represents a unit of collective behaviour that must be performed by two or more internal active structure elements, either assigned directly or aggregated in a collaboration

True or False(Answer as T or F):A motivation element represents the context of or reason behind the architecture of an enterprise.

Can a composite element aggregate or compose other composite elements? Yes or No (Answer as Y or N)

Represent information systems and applications

Data Store

True or False (Answer as T or F): When a composite is deleted, its part are deleted as well

True or False (Answer as T or F): An aggregation relationship implies an existence dependency between the aggregating and aggregated concepts

The _____ relationship represents the allocation of responsibility, performance of behaviour, storage, or execution

Assignment

The __________ relationship represents that an entity plays a critical role in the creation, achievement, sustenance, or operation of a more abstract entity

Realization

The ______ relationship represents that an element provides its functionality to another element

Serving

The ____ relationship represents the ability of behaviour and active structure elements to observe or act upon passive structure elements

Access

The ____ relationship represents an unspecified relationship, or one that is not represented by another ArchiMate relationship

Association

The ____ relationship represents a temporal or casual relationship between elements

Triggering

The _____ relationship represents transfer from one element to another

Flow

The _____ relationship represents that an element is a particular kind of element

Specialization

The _____ relationship represents that an element affects the implementation or achievement of some motivation element

Influence

A _____ is used to connect relationships of the same thing

Junction

an external or internal condition that motivates an
organization to define its goals and implement the changes necessary to achieve them

Driver

the result of an analysis of the state of affairs of the
enterprise with respect to some driver.

Assessment

a high-level statement of intent, direction or desired end state for an organization and its stakeholders

Goal

a statement of need that must be met by the
architecture.

Requirement

Principle

a qualitative statement of intent that should be met by the architecture.

an end result that has been achieved.

Outcome

a factor that prevents or obstructs the realization of goals.

Constraint

Components of a Resource

An asset owned or controlled by an individual or organization.

Structure elements that are assigned to capabilities.

Are realized by the active and passive structure elements from the other layers of the architecture.

The responsibility for performing specific behaviour, to which an actor can be assigned, or the part an actor plays in a particular action or event.

Business Role

True or False (Answer as T or F): Multiple actors can fulfil the same role, and, conversely, a single actor
can fulfil multiple roles.

Which of the following is correct? (Single Choice)

Archimate models all EA domains and relations between them.

Which of the following is NOT correct in Archimate modelling? (Single Choice)

'Business Process’ is a business layer active structure concept

A collection of business behavior based on a chosen set of criteria (typically required business resources and/or competences), closely aligned to an organization, but not necessarily explicitly governed by the organization.

Business Function

A sequence of business behaviours that achieves a specific outcome such as a defined set of products and services.

Business Process

Choose the one that a Resource can be assigned to

Capability

represents an ability that an active structure element,
such as an organization, person, or system, possesses

Capability

Which one can realize a resource?

IoT device (technology layer)

A computational or physical resource that hosts, manipulates or interacts with other computational or physical resources.

Node

A physical IT resource upon which system software and artifacts may be deployed for execution.

Device

A business role is the responsibility for performing specific behaviour, to which ______ can be assigned.

An actor

Generally, Behavior elements _______ Passive Structure elements.

Access

What are the most common cross layer relationships in Archimate?

realization-serving

A “Data Object” may realize a(n)

business object

The most common cross layer relationship in Archimate is

realization-serving

GRAAL Framework consists of:

Lifecycle: The process in which the architecture is planned, designed, realized and deployed.

Aspects: • service, behavior, communication, meaning, quality.

Service layers: Components provide services to one another, ands this can be structured into layers.

Refinement: The amount of detail the description of the architecture provides

Influence must point to a(n) ____ element

Passive Structure

Which Archimate element can be used to model strategic plans of an enterprise?

Course of Action

Which one of the following statements is NOT true about Motivation layer elements?

The drivers can only originate from outside the organization.

Which concept from the Motivation extension is most appropriate to represent the value proposition of our products/services?

Value

A modeling language consists of three parts

syntax

semantics

notation

provides a set of modeling elements and a set of rules to
govern how these elements can be combined.

Syntax

bind the syntactical elements and their textual
descriptions to a precise meaning.

Semantics

defines a set of graphical symbols for the visualization of
the elements

Notation

When to use sub-process?

Model becomes too large

What is the correct order of layers in the Archimate full framework?

Strategy, Business, Application, Technology, Physical, Implementation & Migration

Which statement is NOT true about Junctions?

It is used to connect relationships of different types

Which relationships are normally used between behavior elements?

Flow - Trigger

The __________ element is the main active structure element within the physical elements.

Equipment

System Software is a _______________ of a node.

Specialization

Which of the following best represents the route the enterprise will take in achieving its mission and vision?

Strategy

"Digital Customer management" can be modelled as

Capability in the strategy layer

Analysis dimensions

Functional

Quantitative

The Henderson and Venkatraman Strategic Alignment Model (SAL) has dimensions and ______ perspectives

two - four

Four alignment perspectives

Strategy execution

Technology potential

Competitive potential

Service level

Which of the following modelling elements can immediately follow an event-based gateway?

Any intermediate catching event

An IT hardware store provides a Web front-end allowing its customers to purchase IT equipment online (e.g. tablets, laptops, accessories, printers). In the context of the order-to-cash process of this company, which of the following is likely to be modeled as a data store?

The shopping cart of a customer purchasing via the Web front-end

Quantitative Analysis aims to calculate

The workload (arrival rate) λ for each node

The processing time T and the response time R, for each behavior element or service

The utilization U, for each resource r

The following is an example of -------------- performance measure in the ----------- view: 'The time between the moment that a customer arrives at a automobile service center and the moment of completion
of the service.'

response time - user

A stakeholder represents the role of an individual, team, or organization (or classes thereof) that represents their interests in the effects of the architecture. A driver represents an external or internal condition that motivates an organization to define its goals and implement the changes necessary to achieve them. How do you model the relationship between a stakeholder and drivers in Archimate diagrams?