om 3
KEY STEPS OF RECRUITMENT IN HOSPITALITY
job analysis
job posting
application process
screening
interviews
selection
onboarding
human resource management
Advertising the open positions through various channels like job boards, social media, industry associations, and recruitment agencies
Job Posting
Identifying the specific needs and requirements of the position, including skills, qualifications, and experience.
Job Analysis
Reviewing applications to shortlist candidates based on their qualifications and experience
Screening
Collecting applications and resumes from candidates interested in the positions
Application Process
Choosing the best candidates and making job offers
Selection
to assess candidates' suitability for the role, often focusing on customer service skills, teamwork, and cultural fit.
interviews
is a management function concerned with hiring, motivating and maintaining workforce in an organization.
Human Resource Management
Integrating new hires into the organization through training and orientation programs
Onboarding
Functions of Human Resources
Hiring
Compensation
Evaluation And Management
Promotion
Managing Relations
Training And Development
Planning
Human Resource Planning
Look not at the applicant, but the job
Determine what knowledge, skills and abilities employees must posses to
Accomplish your goals
Know what level of KSA currently exist in your organization and how you expect the company and people to grow over time.
This is a written statement of educational qualifications, specific qualities, level of experience, physical, emotional, technical and communication skills required to perform a job, responsibilities involved in a job and other unusual sensory demands.
JOB SPECIFICATION
is an internal documents that clearly states the essential job requirements, job duties, job responsibilities, and skills required to perform a specific role
JOB DESCRIPTION
This is a processes of finding the most suitable employee for an available position
Recruitment and Selection
is the process of hiring employees among the shortlisted candidates and providing them a job in the organization
SELECTION
refers to the process where the potential applicants are searched for, and then encouraged to apply for an actual or anticipated vacancy
RECRUITMENT
Consider when hiring new applicants
JOB DESCRIPTION
JOB SPECIFICATION
Applications can be received from variety of sources
Employee Referrals
Internal Promotions
Applicants Files
Transfers Within The Company
Government- Sponsored Employment Services
Colleges And Universities
Advertising
Colleges And Universities
RECRUITMENT AND SELECTION PROCESS IN HOSPITALITY AND TOURISM INDUSTRY
Application Form Submitted
↓ Initial Interview
↓ Examination
↓ Second Interview
↓ Final Interview
↓ Background Check
↓ Selection/ Offer
↓ Acceptance
↓ List Of Requirements/Recruitment Checklist
↓ Medical Examination
↓ Submission Of Requirements
↓ Orientation
↓ Training
↓ Training Application Examination
Deployment