Tj's Host Study Set
(number)-top means...
How many guests can be seated at the table
How many guests can be seated at a table
86'ed
When an item has run out
The total number of a dish that needs to be made in a time frame.
All day
When a menu item is sold by itself.
A la carte
Removing an order from the kitchen's display system once it's made.
Bump
When a guests meal is given for free.
Comped
When a server has been cut from serving more tables.
Cut
When the server presents their guest(s) with the check at the end of the meal.
Drop the check
A table with only two seats.
Deuce
FIFO stands for...
First in first out
When the kitchen needs to make a dish as soon as they can.
On the fly
The ________ host should always be the first to speak.
Greeting
It's __________'s responsibility to bid the guest goodbye.
Everyone
Never make the guest(s) feel _________.
Rushed
In what time frame do we clear and reset a table?
45 Seconds
Decides which station and at what table the guest will be sat in.
Coordinator
Observes restaurant floor and communicates back to the coordinator tables that are open or will soon be open.
Scouter
Takes people to tables designated by the coordinator.
Seater
Try to ________ distribute guests around the dining room.
Evenly
True or False? no station is closed unless stated by a manager?
True
True or False? You should move tables by yourself.
False
Always take the __________ route when seating a table.
Clearest
Our system is set up so that a server may handle up to ____ tables at a time.
5
True or False? You should never double or triple seat a section?
True
It is not appropriate for _________ to instruct you how to seat guests.
Servers
What application is used while on wait?
Waitlist Me
Quote times are based off of parties of _____ and first available seating.
4
1-5 Tables on the wait.
10-20 Minutes
6-10 Tables on the wait.
20-30 Minutes
11-15 Tables on the wait.
30-40 Minutes
16-20 Tables on the wait.
40-50 Minutes
You should never greet a guest by saying "________?"
1, 2 or 3?
When seating a party, let the ___________ know which party you're sitting.
Greeter
True or False? Large parties should have their tables and chairs set up with booster seats and highchairs before they are sat?
True
Never seat a guest at a _________ table under any circumstances.
Dirty
When hosting a large party, tables should be set up in what way?
A straight line
When seating a handicapped guest, where should they be seated?
Near the handicapped entrance
You should inform the __________ if we have a handicapped guest while on a wait.
Manager
Any wait exceeding ____ minutes of the quoed time should be reported to the manager immediately.
10
As a host, you should always have a clean ________.
Towel
___________ is responsible for bussing tables.
Everyone
Dressing must be ____________ properly to ensure first use of the portioned product.
Rotated
True or False? Guests may leave the premises with an alcoholic beverage.
False
Who should you notify if someone is soliciting?(Trying to sell someting, promoting, etc.)
Manager
All _____________ items should be given directly to the manager.
Lost and found